Shelter Health - Health Educator

About the Position:

The Shelter Health - Health Educator NHC member will support the flow of clients in and out of clinics by being a "go-to" person for Sexual Health and Public Health resources. The NHC member will be a vital part of care coordination, stabilization, and wrap-around services to adults experiencing homelessness. The NHC member will support the provision of healthcare services and connections to care for adult guests staying in shelters, navigation centers, RV sites and drop-in centers. 

The Shelter Health team of registered nurses, health workers, providers, NHC members, and peers ensure guests and residents have safe and dignified stays. The Shelter Health team works collaboratively with other street-based teams providing outreach and health and behavioral healthcare, as well as with Medical Respite. They also partner with the SF Department of Homelessness and Supportive Housing as well as the community-based organizations that manage shelter sites. Additionally, they provide their CBO partners with public health advisement and training.

About the Host Site:

SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care. 

• Engaging in outreach and promoting health education topics and healthcare services
• Collaborating with pre-existing patients and partner organizations
• Recruiting participants
• Providing health counseling and coaching
• Developing community relationships
• Outreach
• Collaboration
• Counseling
• Coaching
• Organizing materials
   

• Team-Oriented
• Organized
• Community engagement/outreach skills
• Compassionate
• Being a self-starter

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options. 

• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.
• Supervisors are compassionate and listen to feedback from the staff members.

• Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
• Supervisors will perform supervision on a regular bases to check in around projects and activities. Offering support if needed for completion and assigning new tasks as needed.

• Written and oral guides provide specific instructions for doing service.
• Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects.
• There are guidelines for most situations but sometimes creative thinking is needed for problem solving in special situations, with the support from supervisor or staff member.

• The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.

• Personal vehicles are not required for this position. The clinics are accessible via public transportation.
• The member will:
  • Serve approximately 40 hours per week.
  • Serve Monday-Friday from 8:00AM - 5:00PM.
• Significant travel (more than 25%) between clinics and service sites
  • Outreach into the community and hospitals is a big part of the position.

• No language other than English is required.
  • Proficiency and skill with Spanish, Cantonese, and/or Mandarin would be useful to the member to communicate with a wider range of people (administrators, teachers, parents, dentists, and children).

• Upon Conditional Acceptance of an NHC AmeriCorps Position, all AmeriCorps members must complete TrueScreen Background Checks to be formally placed in the AmeriCorps Program.
• No Background Checks or Health Exams required beyond what is required of NHC AmeriCorps Members.