Quality Improvement/Diabetes Care Coordinator

About the Position: 

The QI/Diabetes Care Coordinator NHC Member will support HealthRIGHT360's Clinic Operations Supervisor, Nutritionist, and Medical Director in implementing Quality Improvement for our diabetic patients in addition to patients in our care who we have lost to follow up.

The NHC Member will serve with the HealthRIGHT 360 Nutritionist in our weekly Food Pharmacy to provide healthy foods to under-served patients. The NHC Member will be a part of the team to serve on targeting specific Quality Improvement projects for patients with chronic conditions members, including diabetes, heart disease, hypertension, and others. The NHC Member will be supported by the Medical Director, QI Manager, Nurse Manager and Clinic Operations Supervisor to implement quality improvement projects.

The NHC Member will also actively participate in our Hospital Discharge processes, providing outreach to patients who discharge from the hospital and help in scheduling follow-up appointments with their primary care provider within 7 days of their discharge date.

About the Organization: 

The Integrated Care Center at HealthRIGHT 360 provides compassionate, non-judgmental care. Our supportive staff is experienced with the complex healthcare needs that can result from homelessness, poverty, and addiction. Our providers have specialized expertise in preventative health, chronic conditions, the treatment of infectious diseases, and addiction.

• Tracking patients to confirm program enrollment and engagement.
• Coordinating health and wellness activities including classes and groups.
• Providing social service navigation.
• Maintaining, assembling, and distributing materials and supplies.
• Conducting quality improvement and data analysis.
• Nutrition Counseling

• Familiar with health-related issues
• Self-Starter
• Organized
• Multi-Tasker; Able to Balance
• Writing Skills

• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

• Member uses initiative in carrying out recurring assignments following set procedures, independently
• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required

• The member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems
• Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

• Most instructions are easily memorized and require little interpretation
• Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects

• Member has to develop, analyze, or evaluate information before the service position can progress
• The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment

• The NHC Member will:
  • Serve Monday - Friday, 8:30AM - 5:00PM
  • Serve approximately 40 hours per week at their Host Site
  • Serve in-person
• Dress Code: No graphic or political tees, and closed toed shoes required.
• Personal vehicles are not required for this position. The clinic(s) are accessible via public transportation.

• No language other than English is required.

• Upon Conditional Acceptance of an NHC Position, all NHC members must complete TrueScreen Background Checks to be formally placed in the NHC Program.