Position Status
Site
NHC Position Type
Position Summary
The NHC member at UPMC’s Second Avenue Commons Health Center will serve in several ways to help expand the reach and effectiveness of our clinic. They will help to plan and facilitate group activities for residents in the shelter's engagement center. They will provide navigation and accompaniment to vulnerable patients facing barriers to healthcare. They will work with local groups and organizations to facilitate volunteer engagement. The experience will be tailored to reflect the member's skills and interests.
Major Duties and Responsibilities
- Developing new programs or services to address community needs
- Strengthening volunteer recruitment and/or retention efforts
- Developing and/or implementing volunteer management strategies
- Developing/implementing surveys, focus groups, interview guides, observations, or other data collection tools to identify opportunities for improvement in service delivery
Characteristics of an Ideal Candidate
- Team-oriented
- Flexible
- Able to build strong relationships
- Able to communicate effectively with all individuals
- Compassionate
Knowledge Required for the Position
Knowledge of AmeriCorps/Health Corps member requirements, Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
Member uses initiative in carrying out recurring assignments following set procedures, independently. The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
Review
Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
Guidelines
Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations. Member must use considerable judgment in adapting current or developing new guidance.
Complexity
The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data. The member must develop new techniques, methods, or approaches to complete service position assignments.
Language Proficiency Requirements
Proficiency in a language other than English is NOT required.