Position Status
Site
NHC Position Type
Position Summary
This position will serve as the NHC Service Member with the purpose of analyzing the conditions of our HIV patient population and how One Community Health can better meet the needs of this patient population. The AmeriCorps member will be responsible for data analysis, development of re-engagement strategies, close collaboration with patient care teams, conducting active re-engagement activities, and managing patient appointments. The role also includes a special focus on addressing acute patient needs within the HIV program.
Major Duties and Responsibilities
- Providing follow-up and case management to deliver assistance and information
- Implementing patient engagement strategies to improve outcomes
- Coordinating health and wellness activities including classes and groups
- Educating patients on medical interventions and prevention
- Maintaining, assembling, and distributing materials and supplies
- Developing new program or services to address community needs
- Developing/implementing surveys, focus groups, interview guides, observations, or other data collection tools to identify opportunities for improvement in service delivery
- Developing communications messages/strategies
- Creating tracking or data management systems
- Generating and disseminating reports
Characteristics of an Ideal Candidate
Self-starter, Research and analytical skills, Comfort speaking with others, individually or in groups, Community engagement/outreach skills, Creative problem-solving skills
Knowledge Required for the Position
Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required, The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
Review
The member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems
Guidelines
Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
Complexity
The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment, The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data
Special Considerations
Position offers flexible hours/service formats for members who may need them due to childcare commitments, probation/parole requirements, or other obligations. If so, please describe the parameters of this flexibility.
Language Proficiency Requirements
Is proficiency in a language other than English required? No