WPIC Substance Use Care Coordinator

About the Position:

The WPIC Substance Use Care Coordinator NHC member will support people with income limitations to link to substance use treatment to reduce the risk of overdose and improve their health. The NHC member will support the INSPIRE Clinic, a multidisciplinary care team, including nurses, health workers, peers, social workers, and medical providers, to offer treatment to people with stimulant use disorder using a model called Contingency Management. The member will also help people with opioid use disorder start and stay on medication for addiction treatment through patient navigation, outreach, and linkage to services. 

About the Host Site:

SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care. 

• Referring patients to other programs and community services
• Tracking patients to confirm program enrollment and engagement
• Implementing patient engagement strategies to improve outcomes
• Educating patients on medical interventions and prevention
• Conducting program quality improvement and data analysis
• Participating in the twice weekly INSPIRE clinic to support patient attendance, flow, and follow up.
   

• Organized
• Research and analytical skills
• Able to review and synthesize information
• Community engagement/outreach skills
• Compassionate
• Detail-oriented
• Able to communicate effectively with all individuals
• Able to build strong relationships

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options. 

• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required.
• Supervisors are compassionate and listen to feedback from the staff members. 

• Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
• Supervisors will perform supervision on a regular bases to check in around projects and activities. Offering support if needed for completion and assigning new tasks as needed. 

• Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects.
• There are guidelines for most situations but sometimes creative thinking is needed for problem solving in special situations, with the support from supervisor or staff member. 

• The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.

• Personal vehicles are not required for this position. The clinics are accessible via public transportation.
• The member will:
  • Serve approximately 40 hours per week.
  • Serve Monday-Friday from 8:00AM - 5:00PM.

• No language other than English is required.
  • Proficiency and skill with Spanish, Cantonese, and/or Mandarin would be useful to the member to communicate with a wider range of people (administrators, teachers, parents, dentists, and children).

• Upon Conditional Acceptance of an NHC AmeriCorps Position, all AmeriCorps members must complete TrueScreen Background Checks to be formally placed in the AmeriCorps Program.
• No Background Checks or Health Exams required beyond what is required of NHC AmeriCorps Members.