WPIC Ending the Epidemic (ETE) Coordinator

About the Position: 

The Ending the Epidemic (ETE) Coordinator NHC member will support people with income limitations in accessing comprehensive health services and supporting Whole Person Integrated Care's Ending the Epidemic (ETE) initiative, focused on HIV, Hepatitis C, and sexually transmitted infections, as well as decreasing the risk of congenital syphilis and improving birth outcomes. The NHC member will work with a multidisciplinary care team, including nurses, health workers, peers, social workers, and medical providers.

The NHC member will be based at our low-barrier and transitional care urgent care clinic, the Maria X Martinez Health Resource Center. This position will be a key part of efforts to meet our goals for the Ending the Epidemic Initiative, as well as improving perinatal services. This position will work with multiple sections of the Department of Public Health, including Population Health, Maternal Child Adolescent Health, and HIV Health Services.

About the Host Site:

SFDPH Whole-Person Integrated Care serves to provide care to people experiencing homeless by 1) connecting to transitional primary care 2) re-/connecting to social services 3) supporting client’s towards becoming “housing ready” for their transition from shelter health to their next destination, ideally their own permanent, supportive housing with established primary medical care. 

• Identifying patients who are at-risk to assess eligibility for various services
• Referring patients to other programs and community services
• Implementing patient engagement strategies to improve outcomes
• Participating in meetings and conferences
• Conducting program quality improvement and data analysis
• Providing outreach and reminders for follow up

• Organized
• Research and analytical skills
• Able to build strong relationships
• Creative problem-solving skills
• Compassionate
• Being a self starter
• Flexible
• Detail oriented

• Knowledge of AmeriCorps/Health Corps member requirements
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options. 

• The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
• Supervisors are compassionate and listen to feedback from the staff members. 

• The member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems
• Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
• Supervisors will perform supervision on a regular bases to check in around projects and activities. Offering support if needed for completion and assigning new tasks as needed. 

• Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
• There are guidelines for most situations but sometimes creative thinking is needed for problem solving in special situations, with the support from supervisor or staff member. 

• The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.

• Personal vehicles are not required for this position. The clinics are accessible via public transportation.
• The member will:
  • Serve approximately 40 hours per week.
  • Serve Monday-Friday from 8:00AM - 5:00PM.
• Significant travel (more than 25%) between clinics and service sites
  • Service member will be doing outreach to shelters and in the community.

• No language other than English is required.
• Proficiency and skill with Spanish, Cantonese, and/or Mandarin would be useful to the member to communicate with a wider range of people (administrators, teachers, parents, dentists, and children).

• Upon Conditional Acceptance of an NHC AmeriCorps Position, all AmeriCorps members must complete TrueScreen Background Checks to be formally placed in the AmeriCorps Program.
• No Background Checks or Health Exams required beyond what is required of NHC AmeriCorps Members.