The duties of this member service position include to: monitor and adjust the process of universal food insecurity screening within our office; maintain records of food insecurity screening rates, food boxes distributed, food bucks Rx dispensed, and a patient registry including those patients still needing support to connect with sustainable food resources; contact patients with food insecurity that are not connected to sustainable food resources and refer them to the outreach team at the Greater Pittsburgh Community Food Bank; coordinate tracking, delivery, and distribution of food boxes with the Greater Pittsburgh Community Food Bank and food bucks Rx with the Food Trust; form new partnerships with community organizations to bring new opportunities for sustainable food to our patients.

• Team-oriented,
• Organized,
• Community engagement/outreach skills
• Able to communicate effectively with individuals or diverse backgrounds and identities,
• Compassionate

• Knowledge of AmeriCorps/Health Corps member requirements,
• Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.

Member uses initiative in carrying out recurring assignments following set procedures independently. The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required. The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.

Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.

Written and oral guides provide specific instructions for doing service. Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects. Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations

The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment.

• Unusual physical demands involving climbing, lifting, stooping, and reaching, etc.,
• Health screening or service required,
• Position offers flexible hours/service formats for members who may need them due to childcare commitments, probation/parole requirements, or other obligations.

Proficiency in a language other than English is NOT required.