Case Manager - MAT

The position of the Opioid Use Disorder and Opioid Overdose Prevention Health Educator with the MAT Team will be responsible for the following: intra-agency training of staff, patients, and family members in opioid overdose prevention with naloxone; community outreach, engagement, and training in opioid overdose prevention with naloxone and on opioid use disorder, treatment, and stigma (at churches, schools, jails, colleges/universities, health fairs, et cetera); quality improvement development and data analysis of the opioid overdose prevention program and the MAT (medication assisted treatment) program; maintain naloxone kit supply/assembly and distribute to HRHCare clinic sites on demand; participate in applicable MAT meetings and designated site MAT case conferences, conduct MAT intake screenings with patients, complete MAT case conference documentation, and complete additional assignments/projects as per the MAT Manager’s direction and as per the Opioid Use Disorder and Opioid Overdose Prevention Health Educator’s interests.

enrolling and managing eligibility of patients,
providing individualized, tailored care to a specific
patient population

offering continuity of care and following the same
patient panel

following up and assisting patients with social service
and health care navigation

coordinating with other staff to connect patients with
resources

facilitating, overseeing, and coordinating health classes

conducting health research to help improve classes,
providing intake and assessment for social
determinants of health

navigating patients to other social services,
registering patients in the case management system,
providing access to and awareness of resources for
patients

coordinating with other programs to expand
partnerships

conduct classes and one-on-one education

Organized; sound organizational skills,
Multi-tasker; ability to balance,
Comfortable speaking with patient populations,
individually or in groups
Team-oriented,
Good verbal and written communication skills,
Proficient computer and data entry skills (e.g., Microsoft
suite)
Non-judgmental

Skill with Microsoft Office or other software for a variety
of data processing operations involving a range of
problem solving, record keeping, correspondence, and
service tracking options

Member uses initiative in carrying out recurring
assignments following set procedures, independently.

The supervisor assigns service activities, advises on
changes in procedures, and is available for assistance
when required.

The service activities are reviewed for accuracy through
spot checks, through complaints from customers, and
through observation of the Member at service.

Completed projects are reviewed very generally to
determine that objectives have been met and are in
compliance with policies and regulations.

Detailed guidelines exist, including regulations and
directives, handbooks, precedents, industry standards
and files of previous projects.

Member must use considerable judgment in adapting
current or developing new guidance.

The facts or conditions of the service position are clear
cut, predictable, and apply directly to the assignment.

The Member must develop new techniques, methods, or
approaches to complete service position assignments.

Special safety regulations or precautions that must be
observed