Outreach Coordinator
Position Status
NHC Position Type
Major Duties and Responsibilities
- Providing outreach to agencies to build awareness
- Actively participating in health campaigns by monitoring health issue trends
- Developing and providing health education for the community
- Providing health education to at-risk populations, creating basic curriculum and revisiting and revising it, recruiting students for classes on health
- teaching classes/workshops in-person and remote on health
- Providing outreach in the community to promote services
- linking clients from community organizations to services
- Developing and conducting needs assessment through focus groups
- Doing educational presentations
- Developing educational materials
Characteristics of an Ideal Candidate
- Good with patient populations
- Non-judgmental
- Experience with communities/agencies
- Good with diverse personalities
- Multi-tasker, ability to balance
- Team Player
- Desires to empower community
- Speaks language(s) spoken by patient populations
- Good customer service skills
- Good telephone skills
Knowledge Required for the Position
- Knowledge of Americorps/Health Corps member requirements
- Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options
Supervision
- Member uses initiative in carrying out recurring assignments for following set procedures, independently
- The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues
Review
- The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the Member at service
- Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations
Guidelines
- Written and oral guides provide specific instructions for doing service
- Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards and files of previous projects
Complexity
- Member has to develop, analyze, or evaluate information before the service position can progress
- In making decisions, the Member is often required to depart from past approaches and to extend traditional techniques
- The Member must develop new techniques, methods, or approaches to complete service position assignments
Special Considerations
- Unusual service hours, involving evenings, weekends, or long shifts
- Health screening or service required
- Personal Vehicle recommended. Travel up to 20% of time