Refugee Health Educator

Position Status




NHC Position Type

Health Education

Position Summary

The member will advance the work of the New American Welcome Center (NAWC) by creating, facilitating, and promoting culturally-relevant health and wellness activities for refugee/immigrant individuals and families at the DuPont YMCA. These activities will include educational classes and hands-on activities related to exercise, healthy eating, and staying active. The member will build relationships with refugee and immigrant individuals during their citizenship classes at the NAWC. The member will also use this as an opportunity to promote their social service navigation and wellness classes. The member will participate in health fairs and special events to promote the New American Welcome Center. The member will develop a community garden as well as programming utilizing this garden. Member will conduct home visits where they deliver food to refugee families who are struggling with access to food. Member will recruit volunteers for food distribution events. The member will facilitate the enrollment of clients at the New American Welcome Center in public benefits such as SNAP, Medicaid, Kidcare, transportation programs, legal services, and library services. Member will help families obtain access to COVID-19 vaccinations through coordinating events with local hospitals and medical centers. Additionally, the member will share the various activities of the NAWC through social media. 

Major Duties and Responsibilities

  • Engaging in outreach and promoting health education topics and healthcare services
  • Creating healthcare and wellness educational materials
  • Implementing and executing program using established protocols
  • Managing program evaluations
  • Conducting data collection
  • Planning and preparing for classes
  • Providing health counseling and coaching
  • Keeping and organizing documentation and records
  • Engaging in program planning
  • Doing healthy cooking demonstrations
  • Developing community relationships
  • Coordinating with food access programs

Characteristics of an Ideal Candidate

  • Speaks language(s) spoken by patient populations
  • Compassionate
  • Open-minded
  • Non-judgmental
  • Self-starter
  • Multi-tasker, ability to balance
  • Coordination and/or great project management skills
  • Good verbal and written communication skills
  • Progressively responsible education or experience in health and human services related field
  • Proficient computer skills and data entry skills
  • Passion for community outreach or helping others to improve their health a plus

Knowledge Required for the Position

  • Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options
  • Familiar with new immigrants in the USA


The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues. Once the member becomes familiar with duties, we expect the member to be very self driven and able to manage her time without much supervision


The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the Member at service. Some of the elements this member will complete, will be part of reports we provide our partners and funders.


Most instructions are easily memorized and require little interpretation. Guidelines are generally applicable, but the Member independently makes adaptations in dealing with problems and unusual situations. This member will work very closely with program director. Assistance will be provided daily.


This member's responsibilities are simple and don't require much learning. The day to day might vary a lot because of the nature of the work. We serve immigrants and they come to us with many different issues. This member should have good problem solving and judgement skills.

Purpose and Impact of Service Position Assignments

Service position assignments involve a variety of conventional problems, questions, or situations that conform to established criteria. The service position product or services affect the social, physical, and economic well-being of a substantial number of people on an ongoing basis.

Nature of Contacts

  • Public
  • The member will sometimes come in contact with Community Organizations and Funders

Purpose of Contacts

To resolve problems or arrive at compromise solutions with people who have different viewpoints, goals, or objectives

Special Considerations

  • Unusual physical demands involving climbing, lifting, stooping, and reaching, etc.
  • Special dress code
  • Personal vehicle required
  • Language proficiency
  • Criminal history check requirements beyond those required by National Health Corps
  • Lifting is done with the Food Pantry

Language Proficiency Requirements

Spanish, Portuguese, Arabic preferred

Criminal History Check Requirements Beyond NHC Standard Checks

YMCA cannot allow a member to serve who has a criminal record.