The Member will link infrequent clinical users who are uninsured to both health access coverage they may be eligible for and at the same time encourage infrequent user for needed acute or preventive services. 

Schedules appointments to the correct clinic/provider by paying attention to detail prior to scheduling the appointment. 

Updates patient demographics, screen patients' needs and assign to correct PCP for all CMC clinics.

Assist and enroll patient into the patient portal to promote access. 

Follow protocols and Patient Services Guidelines for handling calls and routing effectively using the procedures given. 

Support implementation of new EMR portal, provide technical support to new EMR portal users.

Minimum Proficiency in Spanish - required